Q. I want to use it tonight, how can I do that?
A. If you have the certificate in hand you can use it tonight.

Q. How long will it take to get the certificates?
A. It takes up to 7 days to receive the certificate.

Q. I ordered my certificate and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.

Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.

You will receive your certificates via USPS in about 7 days.

Please contact North East Ohio Fulfillment Center ~ Neofill LLC

If you have any questions - 1-866-311-9806